Category: E-Commerce, Web Catalog, Inventory Management
Universal Air Conditioners
E-Commerce Platform
Overview
Challenge: Prior to the project UAC received orders via email (PDF, Excel, HTML) and used a staff of 8 employees to manually entered them into their accounting system. Client Champion James Trachier recognized this as an in-efficient way of utilizing time and company resources.
Solution: Aezion collaboratated with James to replace this manual process with a comprehensive web-based parts catalog with integrated ordering, quoting, payment, inventory and workflow management capabilities.
Results: Manual process replaced with online catalog, ecommerce, inventory management and backend integration to accounting and workflow management systems. Solution enabled 20% increase in revenue, 43% increase in order capacity, re-assignment of 7 of 8 employees, hundreds of thousands of dollars in annual savings, and investment payback in less than one year.
Client Team
James Trachier
Aezion Team
Chris Kambala
Kavitha Vepanjari
Yesenia Castillo
Lokesh Reddy
Parik Cheruku
Low-TCO Approach
James Trachier of UAC recognized the value of the Aezion Low – Total Cost of Ownership development approach. The Aezion team invested the up-front effort required to understand client vision, goals, and workflow, then architect and design a solution that would deliver the desired features in a reliable, scalable and easy to use application. The UAC E-Commerce Platform accrues value every day through productivity improvements and reduced operations, maintenance and support costs.
Project Life Cycle Cost Dynamics
Low-TCO Development
(Declining Costs)
- Initial Software Cost
- Support & Mtce – Year 1
- Support & Mtce – Year 2
- Support & Mtce – Year 3
- User Training
Conventional Development
(Escalating Costs)
- Initial Software Cost
- Support & Mtce – Year 1
- Support & Mtce – Year 2
- Support & Mtce – Year 3
- User Training
Development Process
The UAC E-Commerce Platform project demonstrates the effectiveness of Aezion’s Low-TCO, agile, demo-driven development process.
We recently partnered with Aezion to develop a company web catalog and administrative application to provide scalable, advanced search capabilities to customers and staff. The project was a great success. Aezion provided us with all we needed from beginning to end, and was supportive through the entire development process. I would certainly recommend Aezion. We plan to use their services in our next project.
– James Trachier
Design
AeZion’s architects and system designers were embedded with UAC operations personnel to directly observe workflow processes and challenges. This helped AeZion understand workflow, plus operational and administrative pain points and silos, and to ultimately envision and design a system that reflected the client-envisioned future-state operation.
Validation
Automated, test-driven development ensured high quality deliverable with minimal UAT defects.
Delivery
A series of planning meetings allowed us to outline the major project phases and sequencing of deliverables. Within each phase AeZion’s agile, iterative process was used to deliver infrastructure, API and core workflow components at the beginning of the project, then add business logic, and workflow and administrative rules to realize the envisioned functional capabilities .
Stewardship
Solution stewardship included resource management to ensure on-time delivery and planned post-launch enhancements.
The numbers
We are proud of the work we do, grateful for the satisfaction of helping our clients solve hard problems, and humbled by the trust we’ve accrued through our work.
- 43% increase in order capacity
- 20% increase in revenue
Before: Manual Process Employees
After: Automated Process Employees
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