Community Impact Newspaper

Legacy Transformation Services

With immense popularity in different regions of the US, Community Impact Newspaper has huge responsibility in delivering the best product and services to their clients. In order to handle their rapid growth. After facing multiple incidents of performance issues with their legacy platform, Community Impact Newspaper has collaborated with Aezion to help build a web based software with latest architectural design that will promise scalability, performance and usability to their employees.


Legacy platform could no longer handle the growth of the company

With business growing exponentially in multiple markets across United States, Community Impact Newspaper was puzzled with how to handle the increasing load of data into their legacy platform that helps them perform CRM, finance, design, payroll reporting, publication management, editorial functions. The performance of their legacy system was inversely coming down as their business grow. This increased wait times to process an order, create a customer, create a design, update a publication, run a report and many more day to day functions. With all their employees heaviy relying on their system to meet their accountability, Community Impact have started looking for a new generation web based and full integrated custom platform.


Built a cloud based solution that’s fast and meet all the needs for all user categories

Aezion team has taken all the inputs from the legacy platform and helped Community Impact Newspaper’s management portal transform into a completely cloud based system. The focus throughout the development phase was performance and quality. 3 Seconds is the maximum time that the system is designed to provide data required by user or to perform an action on data elements. On average, the waiting times of the users are estimated to come down by 80% – thanks to the advanced technology stack.

The system is designed to talk to various third party systems such as DocuSign, Google SSO, Google Calendar, Google Ad manager, Newshub, Paytrace gateway, ArgGIS maps and has capability for admins to configure user defined roles and permission sets. Easy to use dashboards by each role and easy to access reporting has made all the Community Impact users instantly happy.


Improve system performance and cut down wait times on each step in the workflow thus improving productivity

The system not only did streamline the work flow, but it did ensure that the wait times at each workflow step is cut down and drive productivity.

In addition, the roles and permissions configuration capabilities ensured that a new user is instantly spinned up with required permissions and kep the information secure at each department/ user group/ skill level.

Key Success Points

  • Ability for employees to access it from any remote location.
  • Complex integrations with Maps, DocuSign, Google calendar, Ad manager, Newshub are providing greater comfort to all users as their source of truth now held in just one major backend system
  • Ability to report off of transactional information in fraction of seconds
  • Visualize the newspaper blueprint with easy to use drag and drop capabilities

Low-TCO Approach

iMed Biomedical recognized the significance and value of the Aezion low – Total Cost of Ownership development approach.

The project team invested the up-front effort required to architect and design a solution that delivered desired features in a reliable and easy to use application. I-Track Pro accrues value every day through productivity improvements and significantly reduced maintenance and support costs.

Project Life Cycle Cost Dynamics

Low-TCO Development Declining Costs

  • Initial Software Cost

  • Support & Mtce – Year 1

  • Support & Mtce – Year 2

  • Support & Mtce – Year 3

  • User Training

Conventional Development Escalating Costs

  • Initial Software Cost

  • Support & Mtce – Year 1

  • Support & Mtce – Year 2

  • Support & Mtce – Year 3

  • User Training

The Numbers

We are proud of the work we do, grateful for the satisfaction of helping our clients solve hard problems, and humbled by the trust we’ve accrued through our work.

  • 70% of work derived from rescuing failed or failing IT projects

  • 80% of projects result in repeat business or customer referrals