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Blockchain as a Service (BaaS)

Aezion’s Blockchain as a Service (BaaS) is a platform that is custom built for customers to easily consume and adapt the Blockchain Technology. The platform supports several custom solutions and offerings for clients to build innovative smart contract and blockchain based applications. The Aezion’s private cloud infrastructure outfits building the custom blockchain based applications. Organizations interested in prototyping, experimenting or going live with the smart contracts or blockchain based application or interesting in integrating blockchain technology to the existing apps can fully utilize the platform for building innovative apps. You can trust Aezion in implementing a custom Blockchain Apps that can be deployed on a private or public blockchain nodes.

In this article, let’s try to understand the needs of using Blockchain and Smart Contracts with the help of standard use cases.

1. Employee Wellness Benefits

Anthem Inc. has a program called “Well-being Perks” (https://agent-link.net/wp-content/uploads/2016/10/ANTHEM_Well-Being-Perks.pdf) where the employees are rewarded for taking the preventive care steps such as –

• Get a preventive wellness exam.
• Get a flu shot.
• Complete a personal health assessment.
• Certify they are tobacco-free.

As of today, the program is managed manually and electronically. When it comes to managing the test results, reviewing and approving the medical health reports, its’ the responsibility of the concerned Anthem supervisors. Once approved, the system will give credit or reward. The employee’s in-turn take benefit in terms of discounts with the monthly health insurance payments or the employees can opt to get a gift card(s) as rewards. The wellness program also covers the whole family and is a win and win situation for both the employer and employee. Here’s what the smart contacts can do.

With Smart contracts, it helps in managing the entire workflow of the employees participating in the wellness program and the supervisor reviewing, approving and finally it comes to the reward management. The rewards can be provided in terms of making a smart contract payment directly to the concerned employees if and only if they are subjected to meet the necessary criteria. All the below high-level business rules can be evaluated, and necessary steps or actions can be taken care and the employees can be suitably rewarded.

2. Employee Performance Rewards and Retention Program

The employee performance rewards are crucial for every organization to be considered so they can retain the employees or can take the maximum benefit by rewarding the hard-working employees. As of today, most of these aspects are handled manually. A smart contract-based hybrid system can be built to capture the employee’s performance or feedback over time and necessary rewards can be fulfilled. One common approach of rewarding the employees is by providing company shares or bonuses. The smart contracts in coordination with blockchain technology can be developed for rewarding the employees and in-turn for better retention.

3. Customer/Employee Feedback Analysis

The customer or employee feedback analysis is crucial for every organization so necessary action can be taken care of. Generally, one can see companies sending the survey forms and ask the employees to submit the same. Most of these aspects require human’s effort in manually reviewing and then figuring out the employee’s concerns, suggestions, etc.

Here’s how machine learning helps in performing the sentiment analysis and can easily determine the nature of feedback. Machine learning and Natural Language Processing are two aspects we can apply and get the maximum benefit in understanding the customer or employee feedback.

Smart Contracts can be utilized in addition to AI/ML. We can have a pre-defined workflow and can drive or make decisions. These smart contracts will work in conjunction with the application that’s used for capturing and analyzing the feedbacks.

The Interplanetary File System (IPFS) can be used for persisting in the electronic version of the employee feedback forms.

Note – IPFS is a protocol and peer-to-peer network for storing and sharing data in a distributed file system. IPFS uses content-addressing to uniquely identify each file in a global namespace connecting all computing devices. https://en.wikipedia.org/wiki/InterPlanetary_File_System

4. Crowd Sourcing

These days, it’s very common for start-ups or individuals to raise money through crowdsourcing. With the help of smart contracts, one can easily raise money by issuing tokens. Most of the start-up technology-driven companies who work on blockchain and crypto deal tend to raise money with the Initial Coin Offering (ICO). That’s the beauty of smart contacts.