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Introduction Business organizations are moving beyond experimenting with AI solutions and assessing how they may benefit core business activities. Planning, knowledge management, customer service, and decision-making are all areas where AI is part of daily business. ...

Big businesses are forging ahead with artificial Intelligence (AI) applications. Amazon’s Echo and Google’s Home are just the tip of the iceberg. AI is appearing in chatbots, smart robots, and expert systems. But, is AI something the smaller businesses should be...